Terms & Conditions

Quotations

Quotations are free and carry no obligation. Prices shown on this website are starting prices; your final quotation depends on your windows, measurements, chosen product and options.

Measuring and made-to-measure orders

Blinds are made to the measurements taken at your appointment. Because each blind is made specifically for your window, orders cannot be altered or cancelled once we have placed them with our supplier. See 'Cancellations, refunds and guarantee' below.

Timescales

Turnaround varies by product and time of year. We will confirm the expected timescale when you order and let you know if anything changes.

Fitting and access

Please ensure windows are accessible on the fitting date. We will treat your home with care and clear up after ourselves.

Cancellations, refunds and guarantee

Made-to-measure goods. Every blind we supply is made specifically to your measurements and choices, so it can’t be resold.

Placing an order. We place your order with our supplier only after we’ve received your deposit. We’ll tell you when this has happened.

Cancelling. If you want to cancel before we’ve placed your order, contact us and we’ll refund your deposit in full within 14 days. Once the order has been placed, it can’t be cancelled and the deposit isn’t refundable.

Measurements. We measure your windows ourselves. If a blind doesn’t fit because of our measurement error, we’ll remake it at no cost to you.

1 year guarantee. All our blinds are guaranteed for 1 year from the date of fitting against faults in materials and workmanship. If a blind develops a fault in that time, we’ll repair or replace it. The guarantee doesn’t cover damage from misuse, accidents or normal wear and tear. It doesn’t affect your statutory rights.

Questions

If anything here is unclear, contact us at daybreakblinds@gmail.com or call 07732 746531.